Frequently Asked Questions
Everything you need to know about shopping with Livestock, from shipping details to our curated selection of premium footwear and apparel.
What is the standard shipping time for orders?
Standard domestic orders are processed within 1-2 business days. Shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.
How do I return or exchange an item?
We offer a 14-day return policy on all unworn items in their original packaging. Please note that certain limited-edition releases and final sale items are not eligible for return. To start a return, visit our online Returns Portal.
Are your products 100% authentic?
Yes. Livestock is an authorized retailer for every brand we carry. All products, including high-demand sneakers and designer apparel, are guaranteed to be 100% authentic and sourced directly from the manufacturers.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options through PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I cancel or modify my order after it has been placed?
Due to our fast processing times, we are unable to modify or cancel orders once they have been confirmed. Please double-check your sizing and shipping information before completing your purchase.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on the destination. Please note that some brand restrictions may apply to specific regions.